Ancrum One Medical Centre

Right place

Getting the right care in the right place

It is really important that people know where to go to get the right care for their needs. This helps to make sure our GP and A&E services are available for people who really need them. Below is a list of alternative services that can help you to get the care you need quickly.

 

Appointment Protocol

Over the next week the practice appointment protocol will be changing. Moving forward we will be operating with a predominantly pre-bookable appointment system, please be aware of this when following the below instructions.

To request an appointment:

  • Call us on 01382 669500, Monday to Friday from 8am - 6pm
  • Please note there will be a small quantity of same day appointments available each morning at 8am, as the majority of appointments are prearranged, so you may not speak with a clinician the day you phone. 

When you get in touch, we’ll ask what you need help with and our trained administration staff with signpost you to the most appropriate care provider for your query.

Information:

Notice of deactivation of E-consult

We regret to inform our patients that the E-consult system will no longer be in operation within the practice. For any queries or if you wish to make an appointment please contact us through the normal channels. We apologise for any inconvenience this causes.

Page last reviewed: 12 May 2025
Page created: 07 May 2024